Video file requirements

Created by Roanne Jane Jane Jaype, Modified on Mon, 03 Oct 2022 at 02:24 PM by Roanne Jane Jane Jaype

We recently discovered changes made recently in the video API. Here are the updated high-level specifications for video file sizing:


  • Length: Three seconds to 30 minutes

  • File Size: Between 75kb and 200mb

  • File Format: .Mp4


When these specifications are exceeded, a scheduling error occurs.



Here is the complete list of each file type that are available on the platform. 



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